Contact Us
We're here to help you find the information you need. Get in touch with our support team for assistance with your people search.
Send Us a Message
Get in Touch
Email Support
Business Hours
- Monday - Friday9:00 AM - 6:00 PM EST
- Saturday10:00 AM - 4:00 PM EST
- SundayClosed
Frequently Asked Questions
How long does it take to get a response?
We typically respond to all inquiries within 24 hours during business days. For urgent matters, please call our phone support line.
What information should I include in my message?
Please provide as much detail as possible about your inquiry, including any relevant search terms, dates, or specific issues you're experiencing.
Can I request a callback?
Yes, please include your phone number and preferred callback time in your message, and we'll get back to you as soon as possible.
Do you offer phone support?
Yes, we provide phone support during business hours. You can reach us at 1-800-PEOPLE for immediate assistance.
How can I report a technical issue?
Please select "Technical Support" as your subject when contacting us, and include details about the issue, your browser, and any error messages you're seeing.